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Custom Health helps people take medications safely and on time.

STOP THE GUESSWORK

Care that continues between visits

Care is complex. Medication plays a central role, yet it’s often managed at home without clinical visibility. Custom Health monitors therapy in real time, connecting pharmacy, clinical support, and in-home signals to catch issues early and keep care on track.

How it works

Comprehensive medication review
Every therapy starts with a full review of all medications to identify risks, interactions, and opportunities to optimize care.

Medication, deployed with precision
Medications are coordinated, packaged, and delivered to establish a consistent, trackable routine from the start.

Continuous visibility into therapy
Medication use and health signals are captured continuously, revealing how therapy is actually performing.

Clinical oversight that acts early
Patterns are reviewed, patients are engaged, and prescribers are brought in when something isn’t right.

By bringing together pharmacy, monitoring, and pharmacist-led clinical support, we create continuous visibility into therapy and act earlier to support better outcomes.

We solve for

The Problem

Taking medications consistently is harder than it should be

Daily routines, side effects, and changing needs make it hard to stay on track without ongoing support.

The Solution

Custom Health’s connected, pharmacist-led care

We help people take medications on time using simple digital tools, with pharmacist-led support that reviews routines, flags potential issues, and coordinates with prescribers.

Medication packaging strip
Illustration of a pill organizer representing medication routines

The Problem

Taking medications consistently is harder than it should be

Daily routines, side effects, and changing needs make it hard to stay on track without ongoing support.

Image representing connected medication support

The Solution

Custom Health’s connected, pharmacist-led care

We help people take medications on time using simple digital tools, with pharmacist-led support that reviews routines, flags potential issues, and coordinates with prescribers.

We solve for

Timing icon
Timing

Taking multiple medications on time can be difficult, especially as daily routines change.

Side effects icon
Side effects

Side effects can be dangerous, and people don’t always recognize the cause.

Efficacy icon
Efficacy

Uncertainty about medications can make it harder to stay consistent over time.

Barriers icon
Barriers

Many pharmacies lack the time and resources to support patients between visits.

Medication adherence achieved by people at home using our connected support programs.
98%

Medication adherence achieved by people at home using our connected support programs.

Pharmacist-led clinicians using remote monitoring and data insights to support timely care.
100+

Pharmacist-led clinicians using remote monitoring and data insights to support timely care.

Medication events captured through connected programs for patients at home in 2024.
7.6 million

Medication events captured through connected programs for patients at home in 2024.

Custom Health pharmacies supporting connected care for patients and pharmacy partners.
Seven

Custom Health pharmacies supporting connected care for patients and pharmacy partners.

Remote monitoring in-home medication for chronic disease

"I feel more confident with my medications."

Jim is an active grandfather who wanted an easier way to stay on track with his medications. A busy lifestyle made staying on schedule a daily challenge. With simple digital tools and pharmacist-led support, he now feels more confident managing his medications day to day.

Learn how this could help me, my family, or a friend

Health plan & public program innovation

Custom Health brings medication care into the home through connected technologies, continuous monitoring, and pharmacist-led clinical engagement — helping health plans and public programs improve adherence, personalize care, and strengthen outcomes across complex populations.

Explore population-level programs

Physician & care team enablement

We help physicians support patients between visits with pharmacist-led monitoring, medication insights, and timely follow-up—without adding burden to clinical workflows.

Connect with clinical enablement

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