An integrated platform to manage the journey of a pill

We start with advanced technology in the patient home for medication management, then layer in additional monitoring to better personalize and transform the care experience. Specializing in multi-med scenarios, we work with consumers, health plans and physician practices to provide clinical oversight and proactive care for those with complex health needs. Our closed-loop system allows for health outcome-centred pathways supported by digitally enabled pharmacy automation, personalized dose-level medication delivery in the last mile with validated 3rd party adherence rates of 98%, connected devices reporting on patient experience and engagement, and pharmacist-led clinical care.

We go beyond adherence to connect care:

Platform for clinical innovation that allows pharmacists to expand their practice with integrated digital health tools and technologies.

oneMAR® (eMAR)

A safer, simpler and more effective method for medication administration with bar-code scanning at the point of care supporting the 10 rights.

Parawell HIE

Gives our pharmacists access to health information exchange data, used alongside our proprietary tech-enabled insights to enhance patient care.

CentralFill (hub OS)

Supply chain software tracks meds to the dose level from our fully automated, high capacity hubs to the patient, allowing community pharmacies to rapidly deploy our digital health tools, while freeing up time for patient care.

Peripheral Devices

We introduce simple to use technology to patients at home, monitor in real-time with our team of clinical pharmacists, and triage to primary care to improve patient health outcomes.

Remote monitoring in-home medication as it is dispensed

We go beyond adherence
to connected care

  • Real-time monitoring in-home medication as it is dispensed, ask personalized questions, and set reminders for patients
  • Review data gathered by Bluetooth-enabled blood pressure cuffs, scales and other monitoring devices to track patient progress in real time
  • Conduct virtual visits via the dispenser’s user-friendly built-in camera
Custom Health leading edge digital health tools

Custom Health removes barriers to digital health, makes personalized care scalable, and enables high-quality care at a lower overall cost

High capacity — We own and operate automated central-fill hubs
Personalized care — Our community pharmacy network delivers locally
At home — Our digital health solutions are simple to use and can change lives Our clinical pharmacy team monitors, analyzes and acts on real-time data

Actionable insights, customizing's what we do

Quality, personalized patient care delivered by a team of remote pharmacy experts in medication management, analyzing patient data, and turning a bunch of measures and numbers into actionable insights, customizing care, that’s what we do and here’s how we do it:

  • Parkinson’s Disease
  • Depression & Schizophrenia
  • Developmental Disabilities & Disabled
  • Diabetes
  • Rheumatoid Arthritis
  • Tumour
  • Transplant
Read Case Studies

Medication is lifesaving. But half the people on five meds or more don’t take them as directed.

Medication errors add to healthcare costs at an estimated $528US billion annually.

Medication non-adherence, or not taking medications as prescribed, costs the healthcare system, and it can harm individuals, not to mention worry loved ones. Tracking it is just the beginning of tackling the problem of suboptimal medication management.

Custom Health ensures the right medication is taken at the right time, then goes beyond adherence to make sure medications are doing what they should. With real-time monitoring and medication management, our pharmacist-driven team is committed to taking the guesswork out of medication management.