Sustainable Growth and Leadership in Medication Management
In today’s complex healthcare landscape, rising costs and fragmented care make it harder than ever for people with chronic conditions to stay healthy at home. Custom Health is changing that. Through disciplined execution, advanced technology, and a patient-centered approach, we’re transforming how individuals manage their medications and connect with their care teams — delivering better outcomes and sustainable growth.
A Disciplined Strategy for Growth
Our growth is built on two complementary approaches:
1. Organic Growth
We expand our reach by serving more patients through our owned-pharmacies and by collaborating with partner pharmacies that deploy our adherence technologies. These partnerships extend our impact, bring our solutions to new regions, and often serve as a pathway for future strategic acquisitions. Data-driven marketing, seamless technology integrations, and measurable health outcomes drive consistent growth and deeper patient engagement.
2. Strategic Acquisitions
To accelerate expansion, we selectively acquire pharmacies that already use — or can quickly adopt — our proprietary technology platform. Each acquisition adds immediate value through automation, improved workflows, and broader adoption of our connected care model. We’re pursuing growth with precision and purpose, supported by a robust pipeline of opportunities.
Our Integrated Model for Connected Care
Custom Health’s success is powered by a connected model that brings together pharmacy services, technology, and clinical care to support patients at home.
Connected Pharmacy Services
We provide prescription medications and adherence technologies such as spencer® and PatchCap™, helping patients stay on track with their treatment plans. Unlike traditional pharmacies focused on one-time transactions, nearly every patient we serve participates in a managed program designed to improve adherence and overall health.
Tech-Enabled Clinical Programs
Our clinical teams use real-time data from these pharmacy programs — along with patient-reported insights — to deliver proactive, personalized care. Services include Remote Therapeutic Monitoring (RTM), Remote Patient Monitoring (RPM), and Chronic Care Management (CCM), extending care beyond the clinic and supporting patients with complex, ongoing needs.
Additional revenue comes from technology partnerships, as network pharmacies subscribe to our digital platforms — AdhereNet® Pharmacy, supporting connected medication management, and oneMAR®, an eMAR solution that enhances medication safety and administration accuracy for nurses in long-term care settings.
Together, our connected pharmacy and clinical programs form a self-reinforcing system: pharmacies deploy adherence technologies into patients’ homes, and care teams use the resulting data to intervene early and deliver better outcomes.
Financial Discipline with Scalable Impact
Our integrated model — combining connected pharmacy services with tech-enabled clinical programs — creates powerful synergies as we grow. Standardized processes, automation, and data-driven insights help us scale efficiently while maintaining quality and sustainability.
Shaping the Future of Home-Based Care
By combining technology, clinical expertise, and disciplined execution, Custom Health is redefining medication management at home.
Our integrated approach empowers patients, supports care teams, and drives measurable outcomes — positioning Custom
Health for sustainable leadership in the future of connected, patient-centered care.