LA Care Health Plan & Custom Health


Today we announce the launch of our newest program with L.A. Care Health Plan, the largest public health plan in the US. which will better serve select members to track and enhance medication adherence. In developed countries, including the US, the WHO estimates that medication adherence is in the range of 50%, which falls well below the level required to ensure the safety and effectiveness of treatments. To ensure medications are doing what they should, Custom Health has developed a system that relays, in real-time, the medication-taking behaviour of individual patients to their pharmacy, flagging issues proactively to intervene or optimize therapy. The Custom Health ecosystem includes an in-home drug dispensing device and remote pharmacist-led support for patients. Read the full announcement here.

We know pharmacist-led service delivery increases medication adherence, so we’re thrilled to have Custom Health’s know-how to provide personalized care to our members.

Yana Paulson, Chief Pharmacy Officer, L.A. Care Health Plan