At Custom Health, we believe healthcare should be personal, connected, and effective. Our integrated platform of smart pharmacy technology, virtual care, and data analytics is resulting in 98% medication adherence, enhanced chronic disease management, and lower overall cost of care.
Connected Pharmacy Services That Drive Engagement and Outcomes
Medication adherence remains one of healthcare’s biggest challenges—impacting costs, outcomes, and patient safety. Custom Health’s Connected Pharmacy Services address this gap by seamlessly linking patients, pharmacies, and care teams through smart technology and actionable data.
- Spencer® Smart Hub does more than dispense medications. It is a connected, in-home device that delivers the right dose at the right time, reminds patients to take their medications, and securely shares data with care teams. Spencer collects patient-reported health insights and connects with Bluetooth devices to track vitals—helping care teams stay informed and patients stay engaged.
- PatchCap™ provides a simple way to capture adherence data. This smart cap securely tracks dosing behavior and integrates directly with Custom Health’s analytics platform, offering visibility into real-world medication use.
- oneMAR® features a unique user experience that provides nurses in long-term care facilities with an electronic medication administration record (eMAR) for in-facility administration, while enabling oversight of adherence data for patients using spencer for self-administration in assisted and independent living settings.
Together, these connected tools give Custom Health a unique advantage: continuous, real-time adherence data across diverse care settings.
Tech-Enabled Programs That Scale Across Populations
We are extending our impact through programs designed to monitor, manage, and improve ongoing health conditions—without increasing clinical burden.
- Remote Therapeutic Monitoring (RTM) – Tracks patient progress in areas such as pain or post-acute recovery, enabling proactive, data-driven care interventions.
- Remote Patient Monitoring (RPM) – Integrates connected health devices that continuously track vital signs like blood pressure or glucose, providing early detection of potential issues.
- Chronic Care Management (CCM) – Offers consistent, pharmacist-led engagement and care coordination for patients with chronic conditions.
AdhereNet®: The Infrastructure for Connected Care
AdhereNet is the technology backbone of Custom Health — a single platform that supports multiple operational environments across pharmacy, central fill, clinical care, onboarding, facilities, and leadership analytics. As a fully scalable medication management solution, AdhereNet works effectively with one patient, or with tens of thousands of patients. The AdhereNet closed-loop system ensures that medication management remains accurate, compliant, and fully integrated with pharmacy operations.