Custom Health: Transforming Chronic Condition Management
A Fragmented System with a High Cost
Medication non-adherence is an urgent and costly healthcare challenge. In the U.S. alone, three out of four people struggle to take their medications as prescribed, a gap that contributes to 125,000 deaths each year and drives up to $300 billion in avoidable healthcare spending.
The traditional medication management model that was built around pharmacies filling prescriptions one at a time does not work for today’s complex drug regimens. As more and more patients are managing multiple chronic conditions, this fragmented approach may lead to:
- Drug interactions and potentially dangerous duplicated therapies
- Conflicting recommendations from different clinicians
- Treatment plans that are difficult and confusing for patients to follow
The consequences are serious: higher rates of hospitalizations, preventable adverse events, escalating costs and waste, all while patients experience suboptimal health outcomes.
In addition, 40% of U.S. adults live with multiple chronic conditions, a prevalence that is increasing even among children. These individuals account for:
- 64% of all clinician visits
- 70% of inpatient hospital stays
- 83% of prescriptions filled
- 71% of total healthcare spending
- An overwhelming 93% of Medicare costs
The total U.S. economic cost of treating chronic diseases now exceeds $1 trillion a year, and as the population ages, the number of patients requiring complex, coordinated care will increase.
Custom Health: A Smarter Way Forward
Custom Health is designed to address this crisis with a tech-enabled, patient-centered model that has achieved 98% medication adherence.
By combining digital innovation, data-driven insights and personalized support, Custom Health provides patients with personalized care that includes:
- Customized dose packaging for clarity and ease-of-use
- Timely, multi-modal reminders to keep dosing on track
- Real-time digital touchpoints for engagement with healthcare professionals
- Integrated clinician oversight for active interventions
The Future of Medication Adherence
In a healthcare system strained by rising costs and increased complexity, incremental solutions are no longer enough. Custom Health represents a forward-thinking approach that addresses a root cause of poor outcomes: medication non-adherence.
By integrating technology with compassionate, patient-centered care, Custom Health is not just improving adherence—it’s reshaping the way healthcare is delivered and experienced.