We work with pharmacies, physician practices, health plans, health systems and various care providers to connect people at home to a personalized medication delivery and adherence monitoring program. Our virtual and in-person services feature connected digital health tools, pharmacists in the community along with our 500+ in-house telehealth pharmacists trained in monitoring, adherence, data-based insights & care team coordination. Patients and loved ones appreciate convenience, autonomy and peace of mind, while optimizing med therapies improves health outcomes and decreases total cost of care.
Pharmacists evaluate a patient’s health literacy, medication regimen and identify therapy gaps and medications that may be suboptimal or causing adverse drug reactions.
Care coordination outside a regular office visit for patients with chronic conditions; a critical component of primary care that contributes to better outcomes and higher satisfaction for patients.
Bluetooth-enabled medical devices and technology to share physiologic health data from patients allowing real time monitoring by clinicians. Common data that can be collected include weight, blood pressure, blood sugar, blood oxygen levels and heart rate.
Collaboration with patients, caregivers and providers, to keep health-plan members out of hospitals, emergency rooms and long-term care facilities.
Managing the care of patients between different health care practitioners, health care settings (i.e. hospital) and home.
Active engagement and monitoring with personalized care to support patients with mental illness. Real-time data provides information to the patient's circle of care and enables collaborative care.
High capacity — We own and operate automated central-fill hubs
Personalized care — Our community pharmacy network delivers locally
At home — Our digital health solutions are simple to use and can change lives Our clinical pharmacy team monitors, analyzes and acts on real-time data
Quality, personalized patient care delivered by a team of remote pharmacy experts in medication management, analyzing patient data, and turning a bunch of measures and numbers into actionable insights, customizing care, that’s what we do and here’s how we do it:
Medication errors add to healthcare costs at an estimated $528US billion annually.
Medication non-adherence, or not taking medications as prescribed, costs the healthcare system, and it can harm individuals, not to mention worry loved ones. Tracking it is just the beginning of tackling the problem of suboptimal medication management.
Custom Health ensures the right medication is taken at the right time, then goes beyond adherence to make sure medications are doing what they should. With real-time monitoring and medication management, our pharmacist-driven team is committed to taking the guesswork out of medication management.