Effective November 2023
By using this website or submitting personal information to Custom Health through this website, you are consenting to the collection use, transfer and disclosure of information as described in this Privacy Statement. If you do not agree to these terms and conditions, do not use the site.
In General. This Privacy Statement applies to this website (hereinafter referred to as a “Site”) operated by Custom Health Inc, a Delaware corporation with a corporate address at 8605 Santa Monica Blvd, PMB 64914 West Hollywood, CA 90069-4109, where this Privacy Statement can be accessed from a hyperlink on, or otherwise appears on, this Site.
Custom Health respects the privacy of our customers, affiliates and suppliers of products or services and clients. The purpose of this Privacy Statement is to provide you with information concerning how we collect personal information when you use this Site, and how we collect other information regarding your interaction with this Site; how we use, handle and disclose collected information; and choices you may have about the ways we collect and use that information. Our goal in handling personal information provided to us is to comply with applicable data protection and privacy laws.
“Personal information” or “personally identifiable information” means information that identifies you personally, either alone or in combination with other information available to us. “Anonymous information” means information that is typically not personally identifiable information, collected through the use of web technologies, including without limitation “session cookies,” “persistent cookies,” “web beacons” (also referred to as “tracking pixels,” “pixel tags,” or “action tags”), and “JavaScript tags.”
Personal Information You Provide
We collect personal information you provide when you use this Site.
The information we collect includes, but is not limited to, your name, email address, company name, and all other details you provide in the online request form. If you contact us by phone, we may collect personal information you knowingly and voluntarily provide through your contact with our representatives.
Cookies, JavaScript Tags and other Web Technologies
We collect information that is typically not personally identifiable through the use of web technologies, including without limitation “session cookies,” “persistent cookies,” and “JavaScript Tags.”
Several types of cookies and tracking technologies are used for our Services:
Custom Health respects your right to make choices about the ways we collect, use and disclose information about you.
If you accept a session or persistent cookie, you can delete it at any time through your web browser (e.g., as soon as you leave our Site). If you do not wish to receive cookies or wish to manage when you accept cookies in general, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept our cookies, if you set your browser to reject cookies, you may not be able to use all of the features and functionality of this Site.
Our Use of Personal Information
We may use personal information collected by us for the following purposes:
We keep your personal information only as long as we need it for the purposes for which it was originally collected.
Our Use of Anonymous Information
We may use anonymous information collected by us:
In addition, we may “de-identify” personal information by removing any information that identifies you specifically, and use the rest for the purposes set forth above.
Your personal information provided to us will be processed on our servers. In some cases where it is necessary to do so in order to fulfill our contractual obligations to you, such information may also be transmitted or made available to (i) third-parties providing services to Custom Health or (ii) product manufacturers, licensors and/or or suppliers.
With your consent
We share personal data for any other purposes disclosed to you with your consent.
We may also share information with others in an aggregated or otherwise anonymized form that doesn’t reasonably identify you directly as an individual.
This Privacy Statement is only applicable to the use and disclosure of information we collect from and about you through this Site. It does not apply to information collected directly by our affiliates, service providers or any other third party, even if their website links to this Site, or this Site links to their website. We do not control the privacy policies of our affiliates, service providers or other third parties. If you disclose information to any other party, different terms may apply to their use and disclosure of information disclosed to those third parties. Please review the privacy statement posted on each website you visit.
We work hard to maintain the accuracy and integrity of personal information in our databases and to keep that information up to date. We respect your right to review, update or correct your personal information if necessary.
If you would like to review, correct or remove your personal information from our database, please contact us by email: privacy@customhealth.com
If you contact us regarding your personal information, we will ask you for additional information to verify your identity. In most cases, we will provide the information you request, and correct or delete any inaccurate information you may discover. However, we reserve the right, to limit or deny your request to the extent permitted by applicable law if the disclosure may lead to a breach of applicable law and regulation, for example, in case of any legal obligation to retain certain data, or if you have failed to provide sufficient evidence to verify your identity.
Your information collected through this Site may be stored and processed in the United States and/or Canada, or any other country in which Custom Health, or service providers maintain facilities or conduct business activities. If you are located in other regions with laws governing data collection and use that may differ from local law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data-protection laws as your jurisdiction.
We are committed to keeping personal information secure. We maintain reasonable physical, administrative, and technological safeguards designed to protect your personal information from unauthorized access and disclosure. When we collect or transmit sensitive information, we use industry standard methods to protect that information. However, no website, database or system is one hundred percent (100%) secure. You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.
We utilize other companies, including but not limited to our corporate affiliates, to provide joint services or certain services to us, or on our behalf and help us to operate our business. For example, to the extent permitted by applicable law we may use our corporate affiliates and/or other companies to host or maintain this Site, to perform data integrity checks, to provide optimization services, to deliver advertisements on this Site and to send mail or e-mail, and/or to provide customer service. We may share your information with our service providers in connection with their provision of services to us. These companies are required by contract to use any information we share with them only to perform services to us or on our behalf and to protect the confidentiality of your personal information. We will not share your personal information with our affiliates or unrelated third parties to use for their own marketing purposes without your consent.
Personal information collected by the Site is stored on servers in the United States and/or Canada. The personal information may also be managed by a third-party processor on Custom Health’s behalf.
We do not knowingly collect or solicit any information from anyone under the age of 13 on this Site. If we learn that we have inadvertently collected personal information from a child under age 13, we’ll take reasonable steps to delete that information as quickly as possible. If you believe that we might have any information from a child under 13, please contact us at privacy@customhealth.com
This Policy will evolve with time, and when we update it, we’ll revise the “Effective Date” above and post the new Policy. To stay informed of our privacy practices, we recommend you review the Policy on a regular basis as you continue to use our Services.
If you have any questions about this Policy, the Site or our Services, please contact us at privacy@customhealth.com.
Anonymous reports can be made at the company website on the contact us page at Make an Anonymous Report | Custom Health.
